1. Introduction
TutorMeProf (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [tutormeprof.com] (“Site”) and use our services.
2. Applicable Law
Our Privacy Policy was designed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as Organic Law 3/2018 of 5 December on Personal Data and Guarantee of Digital Rights. It also complies with the rules and requirements of all 19 U.S. states that have data privacy laws.
3. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when you contact us or sign up for our services.
- Usage Data: Information about how you interact with our Site, such as IP address, browser type, pages visited, and the date and time of your visit.
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Communicate with you, including responding to your inquiries and sending updates and promotional materials.
- Understand and analyze how you use our Site and services.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights
The User has the following rights regarding the treatment of their personal data:
- Right to request access to their personal data.
- Right to request their rectification if they are inaccurate, or request their deletion (for example, if they consider that they are no longer necessary for the purposes for which they were collected).
- Right to request the limitation of their processing, provided that any of the conditions set in the regulations is met, in which case we will only keep them for the exercise or defense of claims.
- Right to oppose the treatment of your data, in which case we will stop treating your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
- Right to data portability.
- Right to revoke the consent for each specific purpose, without this affecting the legality of the treatment based on the consent prior to its withdrawal.
- Right to file a claim with the Spanish Data Protection Agency (competent Data Protection control authority), especially when they are not satisfied with the exercise of their rights: Claim.
To exercise these rights, please contact us at info@tutormeprof.com.
7. Purpose of Data Treatment and Legitimate Interests
The purposes and legitimate interests regarding the personal data treatment of TutorMeProf are specified in the following section:
- Consent of the Data Subject (art. 6.1.a) GDPR):
To provide you with information about our learning, training, consulting, and educational investment services. - Execution of Contract and Pre-Contractual Measures (article 6.1.b) GDPR):
Execute the contracted service or formalize the established relation.
Necessary communication for the maintenance of the contractual relation. - Compliance with a Legal Obligation (article 6.1.c) GDPR):
Communicate information to public authorities, regulators, or government bodies in those cases in which it is necessary to do so by law, local regulations, or in compliance with regulatory obligations.
8. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our Site and providing our services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your personal data may be provided to entities that collaborate with the data controller should it be necessary to comply with the previously stated purposes so that they can provide, by various means, information on products and services regarding training, employment, editorial products, and new technologies, respecting in all cases the security measures required by current legislation on the protection of personal data, as well as the general quality and privacy policies of the Company.
9. Period of Storing Your Personal Data
The personal data provided will be kept unless their deletion is requested by the data subject. In any case, your personal data will be kept for the period necessary for the effective fulfillment of the purpose for which they were collected and for the time established by current legal regulations, unless consent is revoked or the right to limitation of treatment is exercised. In such cases, your data will be blocked during the legally established periods.
10. Obtaining Your Personal Data
By filling in the forms, checking the box “I accept the Privacy Policy” and clicking to send the data, or by sending emails to the Company through the accounts enabled for this purpose, the User declares that they have read and expressly accepted this Privacy Policy, and grant their unequivocal and express consent to the processing of their personal data in accordance with the informed purposes.
11. Social Networks
The profiles on social networks belonging to TutorMeProf will not entail data processing beyond what the social network itself allows for corporate profiles. The Company may use these profiles to inform users of each social network subscribed to the company’s profile about its activities, events, seminars, offers, promotions or news about its products or services, as well as share information of interest on the usual topics within the company. The Company will not extract any data directly from the social network.
12. Children Under the Age of 13
No one under the age of 13 may provide any information to or post any information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not (i) use or provide any information on the Website or on or through any of its features, (ii) create an account on the Site, (iii) make any purchases without your parent through the Site, (iv) use any of the interactive or public comment features of the Site, or (v) provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13, we will delete that information.
13. Communicate with You
To communicate with you by email, chat, postal mail, telephone, and mobile devices; to respond to inquiries and inform you about products or services that may be of interest to you either from us, other TutorMeProf companies, or other third parties.
14. Deliver Services and Products
To deliver the products and services that you have requested; to manage your account and to provide you with customer service and support; to file reports for regulated products and to service contractual requirements; to manage our business and perform functions as otherwise described to you at the time of collection.
15. Enhance Your Needs and Understand Progression
To monitor progress and performance in the products and services. To send surveys or questionnaires so that we can learn more about your needs and interests.
16. Administer and Personalize Your Experience
We use your personal information to recommend products and services that might be of interest to you and personalize your experience; to perform data analytics alongside other data about you that we may collect outside the product or service we deliver to improve product effectiveness, learning experience, and quality.
17. Support, Improve, and Develop
To perform research and analysis about your use of, or interest in, our products, services, or content, or products, services, or content offered by others; to analyze performance, fix errors, and improve the usability and effectiveness of our products and services; to monitor and improve the services we provide.
18. Participate in Social Media
To allow you access to the Site to post comments, upload content, or communicate with others. We collect your social media handle and basic account information when you interact with our services through social media. We use this information to improve the user experience and our services. To the extent permitted by law, we retain this information for as long as we maintain an account with the social media platform.
19. Advertising and Promotions
We may use your personal information to inform you of special offers and new or existing services that we believe may be of interest to you; to provide you with information about TutorMeProf products or services; to send you information about select third party’s products or services that may be of interest to you; to display content and advertising tailored to your interests on our Site and other sites; to verify your eligibility and deliver prizes in connection with contests and sweepstakes.
20. Comply with Legal Obligations
We may use your personal information to: comply with laws; perform a contract we have entered into related to your access to the product or services; enforce our terms and conditions; where it is needed in the public interest or for official purposes.
21. Process Payment and Fraud Prevention
We use personal information to prevent and detect fraud and abuse to protect the integrity of our content and security of our customer’s data; we may use financial information or payment method to process payment for any purchases, subscriptions, or sales made on our Site; to protect against or identify possible fraudulent transactions and otherwise as needed to manage our business; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
22. Safety and Health
We may use personal information in case of emergency or related to your health; to make appropriate alternative arrangements for you regarding your attendance or request for accommodation.
23. Customer Records Information
This includes information such as name, signature, physical characteristics or description, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
24. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
25. Cookies
When you visit our website, we use cookies to allow you to move quickly through our site, to allow you to take advantage of some of the Site’s password-protected features, and to collect information about your use of the Site. Cookies also benefit you by creating a more streamlined login process and keeping track of your language of choice between sessions, among other things. As we enable further customization of the site, cookies will help in assuring that the information provided to you will be relevant to your needs.
A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer’s memory. Cookies are small files and won’t pose any significant disk space concerns. You can manage which cookies are set on your device using the cookie menu on this Site and on your Web browser, but doing so may materially affect the functionality of this Site and the information you can access through it. To learn more about cookies and browser functionality, search for “cookies” in the help function of your browser.
If you have any questions or concerns about this Privacy Policy, please contact us at info@tutormeprof.com.